Enterprise Resource Planning Software

Publication reference: 2021/S 000-001297
Publication date: 22 January 2021

F03: Contract award notice

Section one: Contracting authority

one.1) Name and addresses

London Borough of Barking & Dagenham

Barking Town Hall


IG11 7LU




United Kingdom

NUTS code

UKI52 - Barking & Dagenham and Havering

Internet address(es)
Main address


Buyer's address


one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services

Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Enterprise Resource Planning Software

two.1.2) Main CPV code
  • 48451000 - Enterprise resource planning software package
two.1.3) Type of contract


two.1.4) Short description

This procurement is for the provision of an ERP software solution and implementation

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £4,900,999

two.2) Description

two.2.2) Additional CPV code(s)
  • 48451000 - Enterprise resource planning software package
  • 72212451 - Enterprise resource planning software development services
two.2.3) Place of performance
NUTS codes

UKI52 - Barking & Dagenham and Havering

two.2.4) Description of the procurement

A hosted software solution which provides the following functions:

1) HR – covering organisational structure and position administration, resource administration, absence management, performance management;

2) payroll;

3) purchase to pay – covering supplier master data management, requisitions (including punch out), purchase orders, product and category management, goods and service receipting (GRN); Incoming invoices (including e-invoices and AP interfaces), payment requests, periodic payments, purchase cards, AP payments;

4) expenses;

5) sales to cash – covering customer master data management, debtors invoicing, debt management and legal debt recovery, recurring invoices;

6) general ledger – covering chart of accounts and coding structure master data, multi-company set-up and consolidation, bank reconciliation, asset accounting, project accounting.

The solution will also need to provide cross-functional capability in areas such as the following:

-configurable reports, enquiries and analytics;

-configurable workflows;

-configurable tasks/reminder notifications to users;

-O365 Integration, including email;

-single sign-on/multi-factor authentication;

-mobile device capability for transaction entry and approval.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 60

Price - Weighting: 40

two.2.7) Duration of the contract, frame agreement or dynamic purchasing system
This contract is subject to renewal


two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Competitive procedure with negotiation

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2020/S 107-260645

Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

7 December 2020

five.2.2) Information about tenders

Number of tenders received: 9

Number of tenders received from SMEs: 3

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 9

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Moore Insight

St James House, Vicar Lane,


S1 2EX


United Kingdom

NUTS code

UKE32 - Sheffield

The contractor is an SME


five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £4,900,999

Section six. Complementary information

six.3) Additional information

(MT Ref:221750)

six.4) Procedures for review

six.4.1) Review body

Public Procurement Review Service

Cabinet Office





+44 3450103503


United Kingdom

Internet address